privacy policy

Information We Collect

  • Personal Information: This includes your name, contact number, email, address, reservation or order details, and any information you provide via forms, emails, or direct contact.
  • Demographic and Visit Data: If you opt in, we may collect location, visit history, preferences, survey responses, and feedback for service improvement.
  • Technical Data: IP address, browser/device, operating system, and visit timestamps collected via cookies and analytics tools.
  • In-Restaurant Data: CCTV footage (for safety), special requests, and service interaction logs may also be collected.

Purpose of Data Collection

Your data helps us:

  • Confirm and process restaurant reservations, orders, and service requests
  • Provide customer support and improve service quality
  • Send updates about services, offers, and events if you opt in
  • Comply with legal and regulatory requirements
  • Monitor website usage and protect against fraud.

Cookies and Tracking

Our website uses cookies or similar tracking for analytics, personalized experience, and site performance improvement. You can control cookies via browser settings, but it may impact website functions.

Data Sharing and Disclosure

We do not sell your personal data. Data is shared only:

  • With trusted partners for services like payment processing, IT, or reservation management
  • When required by law or to protect rights, safety, or property
  • With consent, to provide the services you have requested.

Data Retention

We retain personal information as long as needed for our purposes or as required by law, including for bookings, customer support, or regulatory audits.

Data Security

Reasonable security measures are maintained (SSL, secure servers, access limitations) to protect your data. No method is 100% secure, but we aim to safeguard your information to the best of our ability.

Children’s Privacy

We do not knowingly collect data from children under 13. If a guardian believes we have collected such information, please contact us for prompt removal.

Your Rights

Depending on applicable laws, you may request to view, correct, or delete your data or object to processing. Please contact us for data access or concerns.

Policy Updates

We may revise this policy periodically. The updated policy will be posted on this page, and material changes will be communicated as needed. Please check back regularly.

Contact Information

If you have questions or requests regarding this privacy policy or your personal data:

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